Lexcel

Lexcel is the Law Society's practice management quality mark.

Most complaints and claims against solicitors result from mistakes in administration or failure to communicate effectively with clients - not from inadequate legal knowledge.

Lexcel provides a framework of systems and procedures that help legal practices to reduce mistakes and manage risks.

The Standard provides a framework of good practice, and is designed to enhance your organisation's performance through effectively supporting and developing your people.

Research and feedback from Lexcel certified practices has identified the following benefits to firms: better customer service and therefore better client retention; effective risk management leading to fewer complaints; lower insurance premiums; improved marketability and increased profitability.

The Standard is managed by the Law Society and assessed by Assessment Bodies throughout the country. Liz Willars is registered with the Law Society as a qualified Lexcel adviser and assessor. Whether you are actively involved in introducing Lexcel into your firm or would just like to know more, she can help advise you.

We are also able to carry out diagnostic assessments to check what you would need to put in place to achieve the accreditation.