Overview Training Services Public Courses - Dates & locations TRAINING PROGRAMMES: Preparing for leadership Effective project management Who needs staff appraisal? Communications – the key to success Introducing team briefing Time management & personal effectiveness


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Communications - the key to success (1 day)

The ability to communicate effectively with individuals, small groups or large audiences is an essential skill set for managers. This workshop will focus on learning and practicing the skills that will enable you to become an active listener, a clear communicator and a professional presenter. It is a fun event with a strong practical base - including short exercises, practice presentations and lots of communicating.

The programme will include:

the nature of effective communications
sending out signals & closing the loop
sharpening our listening skills
replacing one 'A' word with another
improving team communications
meetings, boring meetings
making formal and ad-hoc presentations

Who would benefit most?

This event is for anyone who recognises the importance of effective communications, and feel that they could improve or become more confident, e.g. in giving clear messages, gaining people's agreement, holding meetings or in making presentations.

"Communication is the art of being understood."
George Bernard Shaw

"Investigate a problem at work, and poor communications will often be found at its centre."
Bob Willars